At Pick & Pair, we value your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide while using our website, www.pickandpair.com, or making a purchase from us.
- Information We Collect
We collect the following types of information to provide you with a seamless shopping experience:
Personal Information: This includes your name, mobile number, email address, delivery address, and payment details (such as card information or UPI ID) that you provide when placing an order.
Browsing Data: As you navigate through our website, we automatically collect information such as your IP address, browser type, device details, and browsing behavior (e.g., pages viewed, time spent on the site).
Cookies: We use cookies to enhance your online experience by remembering your preferences and tracking your browsing activities. You can control cookie preferences through your browser settings.
- How We Use Your Information
The information we collect is used to:
Process Your Orders: Ensure smooth payment processing, timely delivery, and updates on your order status.
Customer Support: Resolve queries and provide assistance related to your order.
Communication: Send you updates, offers, and promotions via email or SMS, which you can opt out of at any time.
Improve Our Website: Analyze visitor behavior to enhance user experience and website functionality.
Security and Fraud Prevention: Detect and prevent fraudulent transactions to protect both you and us.
- Sharing of Information
Your data is shared only when necessary:
Third-Party Service Providers: We work with reliable third-party partners who assist us in delivering services, including payment gateways, delivery partners, and marketing service providers. They only access information needed to perform their tasks.
Legal Requirements: We may disclose your information to government authorities if required by law or to comply with legal obligations.
- Data Retention
We keep your personal information only as long as needed for the purposes described in this policy, or as required by law. You may request deletion of your data by contacting us, subject to certain legal retention requirements. - Security
We take reasonable precautions to protect your personal information from unauthorized access, misuse, or alteration. However, please note that no system is entirely secure, and we cannot guarantee absolute security of your data. - Your Rights
As a user of Pick & Pair, you have the following rights:
Access and Correction: You can request access to the personal information we hold about you and correct any inaccuracies.
Deletion: You may request that we delete your personal information, provided there are no legal obligations requiring us to retain it.
Opt-Out: You can choose to stop receiving marketing communications from us at any time by following the unsubscribe instructions in our messages or contacting us.
- Third-Party Websites
Our website may contain links to external websites, such as social media platforms. Please be aware that these third-party websites have their own privacy policies, and we are not responsible for their practices. We encourage you to read their privacy policies before sharing any personal information. - Children’s Privacy
Our website is intended for adults. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected such information, we will promptly delete it. - Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, so please check back regularly to stay informed. - Contact Us
If you have any questions about this Privacy Policy or need assistance regarding your personal data, please contact us at:
Email: hello@pickandpair.com
Phone: +91 8454977692
Address: Katraj, Pune
Thank you for trusting Pick & Pair with your personal information. We are committed to protecting your privacy while providing you with a great shopping experience
